Please read the detail about the Cancellation of your products. Touch Amour.com does not accept or encourage return of lingerie Due to the intimate nature of the items and standards of hygiene, we regret we cannot offer you any exchange or refund on any of the lingerie, swimwear and intimate nightwear,inner wear swimwear, panties, shape wear, and any type of inner wear Products.
We practice the policy for your well being as it is never a good option to return a lingerie item after trying it. This can give rise to rashes and allergies, which are often contagious and can get transmitted from one user to another easily. This is the reason we never acknowledge any request for return or exchange of any item once sold and delivered. . Lingerie, the intimate wear is extremely vulnerable to unhygienic exposure that can harm you in future. Touch Amour is against using worn lingerie.
- Sizes once confirmed will not be changed,
- Offer is available only till stocks last,
- Prices are subject to change without advance notice.
Products once sold shall not be taken back except for manufacturing defects in them. We reserve the right to determine the genuineness of such defects and its decision shall be final and binding. In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled.
In case of any manufacturing defect in the products, the return policy is as unsder:
1- Customer shall have to inform the Customer Care immediately same day from the date of delivery of the product for return.
2- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
3- All the tags and barcodes affixed to the products must be intact, the product must be in unused condition and the sales invoice must be sent along with the products for return by customer for any manufacturing defects in them, failing which the we shall not be liable to process any return.
4- In case the quality result determines that there is no material-manufacturing defect in the product, then the product shall be returned back to the customer.
5- If your return is approved, we will initiate a refund to your credit card (or original method of payment)or we can exchange your product .