Your privacy is important to us and it is a word of trust. We ensure the privacy of all our Customer
1- We ensure the online privacy and security of all our customers who browse or shop at our website. that the information you provide will not be misused and we keep all your information, order history and other records completely safe.
2- You can visit our website and browse without having to provide personal details. During your visit to our website you remain anonymous and we cannot identify you unless you have an account on our website and log on with your user name and password.
3- Once you decide to make an offer with us, then there are certain basic personal information that we will require from you in order to process your order, such as your name, mailing/delivery address, credit/debit card details, e-mail address and contact number. For order processing, shipping and customer service. We use this information to deliver the services to you, manage your accounts, update our records, process your payments, and communicate with you about your orders as well as products/Services/promotional offers.
Contact with customers
We may contact you for any of the below reasons:
(a) To provide an update on your order, shipping status etc.
(b) To clarify questions related to your order.
(c) Calls/SMS related to transactions performed on our website.
(d) We might SMS or call you on your registered mobile/landline number with us, relating to your orders placed on our website. You may receive transactional SMS, calls on registered mobile/landline number with us, related to your account/orders placed on our website.
All the calls/SMS will be related to transactions performed on our website.
You may be receive promotional SMS related to offers/products on our site. Should you wish to not receive those, you may click on the un-subscribe link provided on those SMS.
You may turn off notifications if you wish to by changing App Notification settings on your mobile.
(e) We may send promotional emails related to offers, new/existing products on our side.
(d) We send alerts/notifications related to your order.
We will never mail you unwanted information. At any time, if you wish not to receive our mails, you may click on the un-subscribe link provided on the same mail or you can notify us that you wish to stop receiving these emails/SMS/Calls.
Some information may be disclosed to specific members of our staff and to particular third parties (such as our credit card processor and shipping provider) who are involved in the completion of your transaction and delivery of your order. Also, the information we gather enables us to improve our services or complete a transaction on your behalf.
Your card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the safety and security. Adding together, we keep a record of your purchases history, returns, and credits. We may also ask you for information regarding your personal preferences to help us better meet your needs.
Data collected is stored on secure servers provided by third parties. As such we take every precaution to ensure that this information is kept in a secure. How ever any loss of data by the third parties is not our liability
We do not store any credit card debit card information and as such this information is not available to us. Please do not share this information with any one during any after sales interaction with any one
The data that we collect from you may be transferred to, and is stored at a separate and secure destination. It may also be processed by third parties who are engaged in the fulfillment of your order, the processing of your payment details and the provision of support services.
We also use your Internet Protocol (IP) address, which is assigned to your computer during a browsing session. It is used to collect traffic data about visitors to our websites and it is automatically logged by our servers. We do not use your IP address to identify you personally. Our site utilizes cookies to help us to provide you with the best experience when you browse our site and also to keep track of your visits. You will have the opportunity to subscribe in our website. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Note- Your order details and personal details like address and phone number may be shared if asked by any Government Department.
Our site may link to other websites that may collect personally identifiable information about you. We do not take any responsibility for the policies or actions of such websites whatsoever.
Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
If you have any concerns about your privacy or need to report any issues relating to your privacy that arise please write to firstname.lastname@example.org