Touch Amour.com does not accept or encourage return of lingerie Due to the intimate nature of the items and standards of hygiene, we regret we cannot offer you any exchange or refund on any of the lingerie, swimwear and intimate nightwear inner wear swimwear, panties, shape wear, and any type of inner wear Products. We practice the policy for your well being as it is never a good option to return a lingerie item after trying it. This can give rise to rashes and allergies, which are often contagious and can get transmitted from one user to another easily. This is the reason we never acknowledge any request for return or exchange of any item once sold and delivered. . Lingerie, the intimate wear is extremely vulnerable to unhygienic exposure that can harm you in future. Touch Amour is against using worn lingerie.
- Sizes once confirmed will not be changed,
- Offer is available only till stocks last,
- Prices are subject to change without advance notice.
Products once sold shall not be taken back except for manufacturing defects in them. We reserve the right to determine the genuineness of such defects and its decision shall be final and binding. In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled.
In case of any manufacturing defect in the products, the return policy is as under:
1- Customer shall have to inform the Customer Care immediately same day from the date of delivery of the product for return.
2- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
3- All the tags and barcodes affixed to the products must be intact, the product must be in unused condition and the sales invoice must be sent along with the products for return by customer for any manufacturing defects in them, failing which the we shall not be liable to process any return.
4- In case the quality result determines that there is no material-manufacturing defect in the product, then the product shall be returned back to the customer.
5- If your return is approved, we will initiate a refund to your credit card (or original method of payment).Or we can exchange your product .
Product prices listed on the website are current. While every care has been taken to label the products accurately, errors in data entry and updation may occur. We reserve the right to cancel the order incase a transaction has been made where the price indicated was not the correct price. In the rare event that happens, we will give a full refund of all money received from the customer.
Merchandise available for sale changes on a frequent basis; we reserve the right to make changes in our merchandise without notice. Availability information for products is listed on each individual product description. Some of our products may be available only in limited quantities. So, we cannot guarantee that a product displayed on a previous visit to our website may still be available when you visit again. An item may be out of stock temporarily or permanently, or discontinued from our product line. When an item is no longer available, we take reasonable steps to remove it from the website as soon as possible. Please be informed that if we do not have stock to deliver the goods you have ordered, we will issue the charged amount back as credit to your wallet which you can use to order other available products. It may take 14-21 working days for the amount to be credited to your wallet. You will be duly informed of the same once done. The wallet amount will automatically expire 6 months from the credit date.
All prices on this web site in Indian Rupees. For international cards used on the site, the banks applicable exchange rate and charges will apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument
- Customer pay Tax IGST, CGST, SGST as per law of India
- The IGST payable by customer as per law of India for international order
- If quantity is big for wholesale import purpose foreign buyer not paying any IGST, please contact us firstname.lastname@example.org for inquiry
If you have any questions on how to return your item to us, please contact us.